Grazielle C Mattos Savage
Visiting Research Associate, Faculty of Dentistry, Oral & Craniofacial Sciences, Centre for Host Microbiome Interactions, King's College London
Patient feedback questionnaires − why bother?
Meenakshi KumarHistorically, the terms patient satisfaction and patient experience have been used inter-changeably; however, they do not mean the same thing as the focus has shifted from the concept of exploring...