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Skill mix – the challenges for practice

From Volume 45, Issue 5, May 2018 | Pages 449-454

Authors

Phillip Cannell

FDT RCS(Ed), FFGDP RCS(Eng), MSc, MFGDP(UK), PCMedEd, BDS

Professor in Oral Health Science, School of Health and Social Care, University of Essex, Elmer Approach, Southend-on-Sea, SS1 1LW, UK

Articles by Phillip Cannell

Abstract

Abstract: Skill mix is a term that has started to appear in the dental arena over the last few years. The intention of this article is to enable the reader to appreciate what the term means, its relationship to the scope of practice of the various members of the dental team, offer a consideration of the economics of using a broad skill mix approach within primary care dental practice, and consider possible implications that skill mix may have on the delivery of dental services to our patients in the future.

CPD/Clinical Relevance: This article will assist those involved in the delivery of dental services to patients within the practice setting, to appreciate some of the opportunities as well as challenges that exist in utilizing a skill mix approach, as well as considering further potential changes that it may bring about in the delivery of care to patients in the future.

Article

Within dental practice, skill mix is concerned with the combination of different members of the dental team who are used to deliver dental care and services to patients. In his seminal paper, Birch considered that what we should be trying to achieve in healthcare workforce planning is to ‘ensure the right number of people with the right skills are in the right place at the right time to provide the right services to the right people’.1 This was perhaps more specifically concerned with workforce planning at a macro level, but essentially it also holds true for the individual dental practice delivering care to its patient base.

What that mix looks like in terms of the number of individuals with differing clinical professional titles and competencies will vary from dental practice to dental practice and be determined by the services that the practice provides or wants to offer to its patients. However, it is also influenced by the economic and regulatory framework within which dentistry is delivered, and this will be discussed later in this article.2

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