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Complete denture series part 1: referrals for complete dentures – identifying the reasons Wouter Leyssen Sivakumar Jayachandran A Damien Walmsley Dental Update 2024 46:5, 707-709.
Authors
WouterLeyssen
BDS, MJDF, MSc
Specialty Dentist in Restorative Dentistry, Birmingham Community NHS Healthcare Foundation Trust
Specialty Dentist and PhD Student, Prosthetic Dentistry, School of Dentistry, University of Birmingham, 5 Mill Pool Way, Edgbaston, Birmingham B5 7EG, UK
General dental practitioners (GDPs) continue to refer edentulous patients to secondary care for advice and treatment. The clinical records of edentulous patients referred to Birmingham Dental Hospital were reviewed to determine the common problems encountered by GDPs when constructing complete dentures. The main reasons for referral were resorption of the lower ridge (39%) followed by a series of ill-defined reasons (28%), looseness of either or both dentures (25%), pain (11%), immediate dentures (8%), exaggerated gag reflex (7%) and implants (7%). The reasons for referral do not always correspond to the clinical findings on the New Patient Assessment Clinics.
CPD/Clinical Relevance: The findings of the article could be used as a guide for GDPs in identifying problems with problematic dentures.
Article
Complete denture construction is often seen as a technically demanding clinical technique. This is partly due to a decreasing edentulous population with many of the patients remaining becoming more difficult to treat. From the figures of the Adult Dental Health Survey in 2011, it is estimated that 6% of the adult population in the UK was edentulous.1 Age wise, 45% of people over 85 years and 29% of people between 75 and 84 years of age were found to be edentulous.1 These patients generally have been edentulous for a considerable time and are more likely to suffer from co-morbidities (including xerostomia, dementia, etc). It is assumed that, because of these difficulties, such patients tend to be referred to secondary care for prosthetic treatment.
Not only is there a decreasing skill base of clinicians able to supply complete dentures, but dental schools are finding it more difficult to recruit suitable patients for student clinics. The teaching of complete dentures has decreased over the years2 and may explain why some GDPs are not confident in providing successful complete dentures, although the General Dental Council states that the graduating dentist has to be able to ‘Assess the need for, design, prescribe and provide biomechanically sound partial and complete dentures’.3
A survey conducted in 1984 of patients referred to the Charles Clifford Dental Hospital in Sheffield for advice on the construction of new complete dentures found that most patients who were referred had technical faults associated with their mandibular dentures.4 There were also issues noted for several cases with the occlusion of the dentures and, to a lesser degree, with vertical dimension. The problems with the dentures were related to denture construction and no record was made of any patient factors.
In 2017, dentists continue to refer patients to secondary care for advice and treatment of edentulous patients.
Referral letters from GDPs were reviewed to determine the common problems with complete denture patients. Subsequently, the clinical notes of these patients were reviewed. Using the information of the survey, the second part of this article will provide a guide on how to manage some of these problems in general dental practice.
Reasons for referral
The clinical records of edentulous patients referred and assessed on the New Patient Clinics at Birmingham Dental Hospital (BDH) between October 2016 and March 2017 were reviewed. A total of 71 records of edentulous patients were included. The reasons for referral for each patient were noted, together with the findings of the initial consultation appointment at BDH. Often, multiple reasons for referral were indicated in the letters. As the authors did not feel that any reason for referral would take precedence over another, the data is presented as cumulative.
The main reasons for referring a patient to secondary care, as mentioned in the letters of referral, were issues with resorption of the lower ridge (39%), looseness of either or both dentures (25%) and other reasons (28%), as shown in Table 1. The group termed ‘other reasons’ includes mainly ill-defined problems (Table 2). Eleven percent of patients were referred for painful dentures, 8% for problems occurring after the fit of immediate dentures, 7% for an exaggerated gag reflex and 7% for implant-retained overdentures.
Denture rubbingUnable to eat salad/appleUnable to masticateSpeech problemsUnhappy with fitNot able to tolerate any dentures
The literature indicates that the technical characteristics of a denture set do not always correlate to patient satisfaction.5 Dental scientific articles from as early as the 1960s described patients with more difficult personality traits.6 It was felt that these traits had a direct effect on denture construction and patient satisfaction. It is also known that tooth loss has an emotional effect on patients and some patients find it difficult to accept any dentures.7 It is then remarkable that, in the letters of referral, there was no reference to such patient factors. It may be that commenting on the patient's personality would not be considered ‘professional’ and therefore all reasons for referral focused on the technical aspects of denture construction.
At the New Patient Consultation Clinics often multiple technical errors in the denture sets were diagnosed. The main patient-related anatomical difficulty noted was resorption of the mandibular ridge (44% of patients). The study of Smith and Hughes4 found that incorrect extensions were universally present in the denture sets assessed and that retention, stability and occlusion of the mandibular dentures were poor. The survey shows similar findings in respect of denture extensions.
The reasons for referral will now be discussed in order of highest frequency.
Resorption of lower ridge
The main reason for referral was advanced resorption of the mandibular alveolar ridge. The ridge classification described by Atwood8 is used in this article (Figure 1).
Whilst practitioners did not mention any actual ridge classifications, it was evident from the letters and the subsequent examination that Ridge Classification V – flat ridge form, inadequate in height and width and Classification VI – depressed ridge form, with some basal bone loss, are of main concern. Mandibular bone loss was mentioned in 39% of the letters (amounting to 28 out of 71 letters). This corresponds to the findings from the New Patient Assessments, where 44% of the patients were diagnosed with resorption pattern V or VI. However, it is of note that the examining clinician on a few occasions did not agree with the assessment of the GDP and diagnosed a ridge Classification III, where the letter of referral read ‘atrophic upper and lower ridge’ or ‘loss of mandibular and maxillary bone’.
Several letters revealed that no attempt was made to construct dentures locally as some GDPs did not find that these cases were suitable for primary care.
Looseness
Advanced resorption and looseness were two factors that GDPs felt were associated and frequently mentioned in the same letter. Looseness was reported in 18 letters, which corresponds to 25% of the letters. Looseness of dentures is a relative concept. In denture literature, looseness could be caused by lack of retention, instability and/or issues with support.9 Six letters of referral mentioned that a reline had been carried out to improve on retention but failed.
Looseness can be caused by:
Inappropriate extensions;
Poor adaptation to the denture-bearing area;
Instability;
Issues with occlusion.
From the above, it is evident that a reline will not always resolve the problem of ‘looseness’, especially if there is an occlusal error.
Inappropriate extensions
The flanges of a denture should ideally fill the functional sulcus depth and width.10 The upper denture should extend onto the vibrating line and in the lower jaw the denture should extend onto at least a third of the retromolar pads to provide a peripheral seal. Twenty percent of the patients presented with under extensions (14 out of 71). Patients do not always tolerate fully extended dentures but under extended dentures are less likely to achieve border seal and are more likely to feel loose.11
Over extensions for the lower denture in the lingual and buccal sulcus was noted for 20% of the patients (15 out of 71). Muscle contraction breaks the seal for moderately over-extended dentures in function, however, grossly over-extended dentures will not achieve a peripheral seal and dentures will be dislodged at rest. Upper dentures more often than not seemed to be over extended in the posterior buccal sulci.
Not all patients would be happy to tolerate buccal flanges in the anterior segment and this occurs more frequently for patients with a well-formed ridge with little resorption. The main concern is appearance and the sensation that the upper lip is pushed out too far. Three patients referred to Birmingham Dental Hospital presented with dentures which did not have an anterior flange and these patients had a well formed upper ridge. It is of note that these patients also presented with a lack of freeway space. It is of note that the difficulties which these patients were experiencing would not necessarily have been overcome by adding an anterior flange.
Poor adaptation to the denture-bearing area
Failing lower dentures seem to have a common feature in that they do not adapt well to the denture-bearing area. Patients with Ridge Classification V or VI might benefit from primary impressions taken with a viscous impression material.11 Care should be taken to use a special tray with the appropriate extensions.
Instability
Several dentures that were assessed exhibited a ‘rocking’ movement. This will make functioning difficult and painful for the patient. It will also inevitably give the patient the idea that the dentures are loose. Forty one percent of the dentures assessed proved to be unstable (29 out of 71). In the upper jaw, rocking over the midline could be due to a pronounced midline suture or palatal tori, where no adequate relief was provided on the fit surface of the acrylic denture. Suboptimal impression taking of the lower jaw will lead to poor adaptation to the denture-bearing area and therefore unwanted movement during function.
However, for the lower jaw, instability of the referred dentures was mainly the result of poor positioning of the denture teeth. It is accepted that a successful result may be achieved if the teeth are positioned in the neutral zone.12 Inappropriate positioning of the teeth was diagnosed in the lower jaw in 18 patients (25% of patients). It is often found that the lower anterior teeth are positioned too far forward. Such dentures show an anterior-posterior movement during function. Another common error is that the posterior teeth are positioned too far lingual, leading to tongue cramping and the lower denture being displaced during function.13, 14
Issues with occlusion
Complete dentures are considered to benefit from balanced occlusion in the Retruded Contact Position (RCP).15 Issues with premature contacts and unbalanced occlusion were diagnosed for 16 patients (22% of patients). The RCP is a reproducible position which is relatively easily established with practice. It is of concern that such a routine error was diagnosed relatively frequently. With decreasing numbers of edentulous patients and more complex restorative cases being referred to secondary care, some GDPs may not be able to refine their clinical practice regarding establishing RCP as suitable patients rarely present to them.
Pain
Pain was the third most common reason to refer patients to secondary care and was mentioned in 8 letters (11% of letters). Painful dentures may be due to anatomical features, poor adaptation to the denture-bearing area and over extensions.
It will not come as a surprise that there seemed to be an association between pain and ridge classification. The attached oral mucosa is bound to bone and therefore more able to withstand compressive forces. Resorption of the alveolar ridge leads to a reduction in the denture-bearing area and therefore the surface of attached and unattached mucosa decreases significantly for ridges Class III to Class VI.16 The pressure applied during function on this reduced denture-bearing area can lead to pain and discomfort.15 It has also been reported in the literature that patients with a reduced ridge height are more likely to complain of sore gums.17
Immediate dentures and exaggerated gag reflex
Immediate dentures and an exaggerated gag reflex were combined under one title as it was noted in several letters of referral that patients who were found struggling with immediate dentures also suffered from an exaggerated gag reflex. This is in agreement with the study of Jonkman et al,18 which established that 9% of patients who were dissatisfied with their immediate dentures complained about lack of retention of the maxillary denture. Several authors suggest that unretentive upper dentures will induce gagging when the dentures are fitted.19, 20
Of the five patients referred for an exaggerated gag reflex, only one patient was suspected of having a psychogenic component which was considered to require management in a non-dental setting before constructing new dentures. For the remaining patients, the main treatment approach was to construct well-fitting dentures. Some patients benefit from the construction of training plates as an intermediate measure or would benefit from modified designs, but this will not be discussed as it is out of the scope of this paper.
Implants
The heading ‘implants’ includes all letters of referral where patients requested implants and patients who were in need of replacement implant-retained overdentures. The McGill and York consensus statements suggest that a two-implant overdenture should become the first choice of treatment for the edentulous mandible.21, 22 This has been supported by a review of the literature by Thomason et al. Their conclusion was that two mandibular implants should be the minimum standard for most edentulous patients taking patient satisfaction, cost and clinical time into consideration.23 However, a systematic review by Fitzpatrick concluded that there is no evidence for a single universally superior treatment for edentulous patients. He states that educational background, knowledge, experience of a dental healthcare provider, socio-economic, regional, cultural, age and gender factors play a major role in what would be the most optimal treatment modality.24
It is noted that requests for implant placement seemed to be mainly instigated by individual patients who have read magazine articles, watched reality television shows, or did their own research on the internet.
Other
In the group ‘other’ the reasons for referral were ill-defined problems, eg patient unable to adjust to any dentures, dentures are rubbing, patient unhappy with fit, patient unable to tolerate any dentures, patient unable to masticate, patient unable to eat salad and slices of apple, etc. It is remarkable that the letters of referral did not contain any prosthodontic terminology. Clinically, a multitude of errors were diagnosed within the denture sets. The denture problems ranged from under/over extensions, instability, the teeth positioned out of the neutral zone, to errors with the jaw relationship and the occlusal vertical dimension.
Besides the above reasons, in a few letters, a distinctive Class III was mentioned but a Class II was never mentioned as a complicating factor. Similarly, during the New Patient Assessments, five patients were diagnosed with a distinct Class III jaw relationship but no mention was made of patients having a severe Class II. Patients with a severe Class II or Class III jaw relationship require careful planning.25 A common error is that dentures are made to achieve a Class I tooth set-up. Inevitably, these dentures lack stability (see above). For patients with a skeletal Class II, the lower denture teeth are often positioned too far forward, namely in the anterior buccal sulcus, where they interfere with the circumoral musculature. For patients with a skeletal Class III, the upper teeth are often positioned too far forward and there is generally a lack of posterior contacts.
Discussion
Our survey indicates that referring dentists are more likely to have difficulties treating patients with Ridge Classification V or VI. Some GDPs feel that these patients should not be treated in primary care. This is in spite of evidence that fails to link ridge resorption to complete denture success. It was also noted that, in four letters of referral, it was mentioned that, besides the referring GDPs their colleagues had made at least one attempt to construct a new denture set but that this had also failed. Notwithstanding the above, it could be argued that many of these patients could be treated in primary care if attention to certain aspects of complete denture construction was made.
It might also be the case that dental schools might need to focus more on patients with a more complicated anatomy as they will form a larger cohort of the future edentulous patient base. Clinical time for teaching removable prosthetics has been reduced at undergraduate level and some dentists might not be confident in providing this type of treatment once graduated. This could explain the reluctance of certain dentists to take up such a case. In addition, fear of the dental regulator could mean more referrals to secondary care in an attempt to avoid medico-legal risks. However, this risk could be mitigated by managing patient expectations.
In the second article, the authors will advise on how to deal locally with some of the above-mentioned problems. However, it is appreciated that patients with a severe gag reflex, maxillofacial defects and unusual jaw relationsip are of a higher complexity and will need specialist attention and are beyond the scope of this series of two articles.