Len D'Cruz

General Dental Practitioner, Woodford Green, Essex

email: lendcruz1@gmail.com

Dento-legal considerations in the management of patients with tooth wear

A detailed dental examination allows dentists to understand a patient's oral health background, identify risk factors, and uncover potential issues that may impact treatment decisions. A comprehensive...

The GDC – are they finally turning a corner?

The triage and initial investigation of a complaint or concern about a dentist's fitness to practice are the same as before. Following an investigation and involvement of external clinical advisors...

Serving the customer–do patient feedback and questionnaires improve quality?

Patient experience measures are more reliable for use to assess quality than patient satisfaction surveys. It is recognized that patients cannot assess the medical competence of the clinician yet...

NHS pilots in primary care – an insight into the future?

The NHS was created in 1948 to provide a health service available to all and financed entirely through taxation. When first established, the oral health needs of the population were very different...

Clinical audit – process and outcome for improved clinical practice



‘Clinical audit is at the heart of clinical governance’ and ‘It provides the mechanisms for reviewing the quality of everyday care provided to patients’. In addition, ‘It addresses quality issues...